Privacy Policy

1. Introduction

NextAISense Tech Private Limited ("Company," "we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy delineates how we gather, utilize, disclose, and protect your information when you access our sites. GALAXIUM platform ("Platform"), a cloud-based robotics platform by NextAISense, is also covered under this policy.

2. Information We Collect

We may gather the following types of information:

• Personal Information: Name, email address, phone number, country of residence, institutional or organizational details (if applicable).
• Account Information: Login credentials, user preferences, subscription details across our platform(s).
• Usage Data: Interactions with the platform(s), IP address, browser type, cookies.
• Payment Information: For paid plans (if applicable), we collect billing details, which are processed through third-party payment providers and their applicable policies.

3. Use of Information

We use your information for the following purposes

• Platform Enhancement: To provide, maintain, and improve our platform(s).
• Personalization: To customize user experiences and deliver tailored content.
• Payment Processing: To manage billing, process payments, and administer subscriptions.
• Security & Fraud Prevention: To protect against unauthorized access, fraud, and other security risks.
• Legal Compliance: To adhere to applicable laws, regulations, and legal obligations.

4. Information Sharing & Third-Party Services

• Third Parties: We do not sell or lease your personal information to third parties. We may share information with service providers who assist us in managing the Site, contingent upon confidentiality agreements.
• Legal Requirements: We may divulge your information if mandated by law or to safeguard our rights, privacy, safety, or assets.

5. Data Security

We employ appropriate security measures to safeguard your information from unauthorized access, utilization, or disclosure. However, no method of transmission over the Internet or electronic storage is entirely impervious to security breaches.

If a user/organization deletes their account, we do not retain any of their personal information on our servers.

6. User Rights & Choices

You possess the right to access, rectify, or eliminate your personal information. Additionally, you may request to opt out of receiving marketing communications from us. You may also request data portability, where applicable.

7. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. Users can manage cookie settings through browser preferences.

8. Children’s Privacy

Our platform(s) are open to all ages.

If children under 13 (or under 16 in some regions) use the platform(s), parental consent may be required.

We do not collect more information from children than necessary.

Parents can review or request deletion of their child’s data.

9. Revision of Privacy Policy

We may update this Privacy Policy periodically. Modifications will take effect upon publication on the Site. Users will be notified of significant changes.

10. Contact Us

For any inquiries or concerns pertaining to this Policy, please reach out to us at contact us. You may also contact us through email: [email protected]